Terms and Conditions

Terms and Conditions
CarolAlexis LLC

2.1 Brokerage Role
CarolAlexis LLC acts solely as a broker arranging transportation between shippers and carriers. We do not assume liability for freight loss, damage, or delay caused by carriers.

2.2 Carrier Compliance
Carriers contracted through CarolAlexis LLC must be FMCSA-compliant, insured, and authorized to handle the freight assigned, including hazardous materials when applicable.

2.3 Freight Accuracy
Shippers must provide accurate freight descriptions, weights, dimensions, and necessary documentation. Misrepresentation may result in rate adjustments or service refusal.

2.4 Hazmat Shipments
For hazardous materials, shippers are required to provide complete and compliant documentation. We only dispatch hazmat freight to properly endorsed and trained carriers.

2.5 Rates & Payment
Rates are based on the information provided at booking. Invoices are due within [15/30] days of issue. Late payments may incur interest or penalties. All rates are subject to fuel surcharges or accessorial fees if applicable.

2.6 Insurance & Claims
Carriers are responsible for freight insurance. CarolAlexis LLC is not liable for cargo damage, delay, or loss. Shippers may be advised to secure their own cargo insurance for added protection.

2.7 Limitation of Liability
CarolAlexis LLC’s liability is limited to the brokerage fee earned for the shipment in dispute. We are not liable for indirect or consequential damages.

2.8 Indemnification
Users agree to indemnify and hold harmless CarolAlexis LLC from any claims, losses, or damages resulting from misuse of our services or violation of these Terms.

2.9 Governing Law
These Terms and Conditions shall be governed by the laws of the State of New Jersey. Disputes shall be resolved in the courts of Bergen County, NJ.

2.10 Contact Information
Questions or concerns regarding these Terms and Conditions may be directed to:
Email: Info@CarolAlexis.com
Phone: 201-255-2540