Privacy Policy

Privacy Policy
CarolAlexis LLC

1. Introduction
CarolAlexis LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and share information when you use our freight brokerage services or interact with our website.

2. Information We Collect
– Contact information (name, email, phone number, address)
– Business information (company name, tax ID, logistics needs)
– Shipment information (freight details, locations, scheduling)
– Technical data (IP address, browser type, site usage stats)

3. How We Use Your Information
– To provide freight brokerage and logistics services
– To communicate with you regarding shipments and business operations
– To process invoices and payments
– To improve our services and website performance
– To comply with legal and regulatory obligations

4. Sharing of Information
We may share your information with:
– Third-party carriers and logistics partners
– Service providers for billing, IT, and communication
– Government authorities as required by law
We do not sell or rent your personal information to third parties.

5. Data Security
We use appropriate physical, technical, and administrative measures to protect your
information from unauthorized access, disclosure, or misuse.

6. Data Retention
We retain your information only as long as necessary for business or legal purposes, including resolving disputes and enforcing our agreements.

7. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by contacting us.

8. Cookies and Tracking
Our website may use cookies to enhance your experience. You can control cookie preferences through your browser settings.

9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on our website with the new effective date.

11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: Info@CarolAlexis.com
Phone: 201-255-2540